Sustainability is at the core of Serenity West. From sourcing natural fibres to using eco-friendly packaging, we're committed to making responsible choices.

Learn more here.

Our sizing chart is available on product pages where applicable.

Alternatively, send us an email or give us a call for more information.

For best results, wash in cold water and line dry.

More details on care can be found here.

We prioritize natural fibres like linen that are not only comfortable but also environmentally friendly. Our products are crafted for durability, style, and minimal environmental impact.

Absolutely, we offer free in-store pickup for online orders. Simply select the "Pick-Up In-Store" option at checkout. You'll receive an email notification when your order is ready for collection.

For shipping within Canada, please allow 3-5 days for regional and 5-10 days for national orders. International shipping may take up to 3 weeks.

We offer exchanges on regular-priced items within seven days of receipt, subject to availability.

All sales of discounted items are final. For more information, visit our Shipping & Returns page.

We accept debit cards, cash and all major credit cards, except American Express.

Our store is situated at 3057 Granville St., Vancouver. For our hours, please click here.

Yes, most of our unique and stylish accessories are exclusively available in-store.

Visit us to explore the full range.

Yes, we offer gift cards. They are a wonderful way to share the serenity, and they can be purchased online here or in-store.

We're proud to carry lines like Van Kukil and Bryn Walker, brands that share our dedication to quality and sustainability.