Retail Associate
Part-time
At Serenity West, we’re proving that being environmentally conscious doesn’t mean giving up on design, quality, or beauty. Inspired by a West Coast calmness, our boutique offers sustainable, natural fibre clothing from our in-house brand and around the world.
We’re looking for a thoughtful, experienced retail assistant to join us in helping customers find timeless pieces they love. This is more than a sales job—our clients come for styling advice, honest opinions, and a calm, welcoming atmosphere.
What You’ll Do:
Offer personalized service and wardrobe guidance
Show strong knowledge of our brand, materials, and styling philosophy
Maintain a clean, beautiful store environment
Handle POS transactions accurately
Fold and wrap products with care
Assist with tagging, pricing, and display setup
Follow store procedures (opening/closing, cash handling, loss prevention)
Resolve customer issues with grace and positivity
Who You Are:
5+ years of experience in retail or fashion
Comfortable working one-on-one with customers
Curious, proactive, and not afraid to ask questions
Passionate about sustainability and conscious fashion
Able to stand for long periods
Available weekends and holidays
Familiar with fabrics, fit, and maybe even some sewing
Tech-savvy enough for our POS and inventory systems
Perks:
Staff discount on sustainable apparel
Work with a supportive, female-owned local business
Steps away from coffee shops, boutiques and other great neighbours